How law firms open a matter with AI agents
Risk and reception teams run the conflict check, verify ID and source of funds and open the matter from one enquiry, with Risk signing it off.
Challenge
Opening a matter touches four systems and three people: the conflict check, the ID verification, the source of funds, the engagement letter. It takes days, the client is asked for the same thing twice, and the evidence for the risk decision is scattered.
Solution
From the enquiry, a cloud agent runs the conflict check across your practice management system, verifies ID and source of funds through your provider, looks the company up at Companies House, prepares the matter and the engagement letter from your precedents, and builds the risk file with every check attached. Risk reviews and signs off. The matter opens only after that.
Result
Matters opened in hours, the client asked once, and the risk decision with its evidence on the file.
What the agent does
New instruction: Harbour Lane Ltd, commercial lease. Run the conflict check, Verify ID and source of funds, Look up Companies House, Draft the engagement letter, Open the matter in practice management, Risk sign-off. Cleared by M. Okafor, Risk.