How onboarding teams run KYC checks with AI agents
Onboarding teams collect the documents, check them against policy, run the screens and build the file, with the evidence kept and a person signing it off.
Challenge
Onboarding a new client means chasing documents, checking each one against policy, running the screens and recording why every decision was made. It takes days, the file looks different each time, and the audit trail lives in email threads.
Solution
A cloud agent collects the documents from the form and the inbox, checks each against your KYC policy, runs the sanctions and PEP screens through your provider, and builds the file in your format with every check and its source attached. Exceptions are surfaced with the reason. Compliance reviews and signs off; the core system is updated only after that.
Result
Days become hours, every file is built the same way, and the evidence for every decision is on the file. Compliance keeps the sign-off.
What the agent does
New business account: Northgate Ltd. Collect the documents, Check against policy, Run the sanctions screen, Flag the missing director ID, Write to the core system, Sign off the file. Signed off by Amara, Compliance.