Guides
Zero data retention means the AI provider keeps none of your prompts or outputs after the reply. What Anthropic, OpenAI and Google offer, and how to get it.
Harriet Team · 3 Oct 2026 · 6 min read
Guides
OpenAI released GPT-6.1 Sol on September 29 at a fifth of GPT-6 Astra's token price. What that does to a ChatGPT Business seat and a ChatGPT Enterprise bill.
Harriet Team · 30 Sept 2026 · 4 min read
Guides
Anthropic cut Opus 5.5 running costs by about 40% on September 22. Whether that reaches your bill depends on how you pay. Team, Enterprise and usage, compared.
Harriet Team · 25 Sept 2026 · 4 min read
Guides
The eight questions a security review, an ISO 42001 assessment or a customer questionnaire puts to an AI rollout, with the answer that passes and the one that does not.
Miguel Delgado · 22 Sept 2026 · 4 min read
Guides
A capable IT team can stand up a model gateway in a week. The rollout, the desktop, the skills, the audit trail and the policy take a year. Where the build-versus-buy line really sits for a company without a platform team.
David Buxton · 15 Sept 2026 · 3 min read
Guides
Standardising on Claude Enterprise or ChatGPT Enterprise is the default choice and the one that is hardest to undo. What a single-vendor commitment actually costs, and when it is still the right call.
David Buxton · 8 Sept 2026 · 3 min read
Guides
What an AI usage policy should say when you are mid-sized, regulated, and have just been made accountable for AI. The seven sections, what each one decides, and a first draft you can adapt.
Harriet Team · 27 Aug 2026 · 4 min read
Guides
Personal ChatGPT accounts, browser extensions, an API key someone expensed. Shadow AI is in every mid-sized company. How to measure it in a week and bring it under control without a ban.
Harriet Team · 18 Aug 2026 · 4 min read
Guides
You rolled out Claude or ChatGPT to everyone. Engineering took to it in a week and the rest of the company plateaued. Here is why that happens and the three moves that unstick it.
Miguel Delgado · 4 Aug 2026 · 3 min read
Guides
Most teams can't tell if their AI spend is paying off. A four-step framework to measure AI ROI by team and workflow, and defend the number to finance.
Miguel Delgado · 20 Jul 2026 · 6 min read
Guides
We gave GPT-5.5 and DeepSeek V4 the same real task and scored them on speed, cost, design and quality. A model comparison a normal person can actually read.
Miguel Delgado · 7 Jul 2026 · 3 min read
Guides
How to be an AI-native business in 2026: the five levels of AI adoption, the one that actually matters this year, and the concrete steps to get there.
David Buxton · 7 Jul 2026 · 3 min read
Guides
A practical, step-by-step guide to deploying AI assistants across your fleet using Okta, Entra, Jamf, or Intune, without creating a support burden.
David Buxton · 19 May 2026 · 2 min read
Guides
GDPR-conscious companies are right to worry about where AI requests go. Here's a clear-eyed look at what EU data residency for AI really requires.
David Buxton · 24 Mar 2026 · 2 min read